Store Policy
Customer Care
At CT Custom Design, we believe that our customers are the heart of our business. We understand that shopping for home decor is not just about buying items; it's about creating a home, a space that reflects your style and personality. We are committed to helping you create that perfect space with ease and confidence.
Our customer care policy is designed with you, our valued customer, in mind. We aim to provide an exceptional shopping experience that is seamless, enjoyable, and satisfying.
We believe that excellent customer service is about more than just answering questions; it's about building relationships. We strive to build lasting relationships with our customers by providing personalized service. We listen to your needs, understand your style, and offer tailored recommendations to help you find the perfect pieces for your home.
We are committed to providing a safe and secure shopping environment. We understand the importance of privacy and security, especially when shopping online. That's why we have implemented stringent security measures to protect your personal information. We respect your privacy and promise to keep your personal information safe and secure.
We believe in transparency and honesty. We provide clear and detailed information about our products, including materials, dimensions, and care instructions. We also provide clear and upfront information about our prices, shipping charges, and return policy. We believe that an informed customer is a happy customer.
In short, our customer care policy is a reflection of our commitment to you. We are committed to providing you with the best shopping experience, the best products, and the best customer service. We value your business and are grateful for your trust in us.
Privacy & Safety
This privacy policy ("policy") will help you understand how CT Custom Design ("us", "we", "our") uses and protects the data you provide to us when you visit and use www.ctcustomdesign.com. We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. What User Data We Collect When you visit the website, we may collect the following data: • Your IP address. • Your contact information and email address. • Other information such as interests and preferences. • Data profile regarding your online behavior on our website. Why We Collect Your Data We are collecting your data for several reasons: • To better understand your needs. • To improve our services and products. • To contact you to fill out surveys and participate in other types of market research. • To customize our website according to your online behavior and personal preferences. Safeguarding and Securing the Data CT Custom Design is committed to securing your data and keeping it confidential. CT Custom Design has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. Our Cookie Policy Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on). The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you. If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. Make sure to read the privacy policy documentation of the website you go to from our website. CT Custom Design will not lease, sell or distribute your personal information to any third parties, unless we have your permission.
Payment Methods
Credit/Debit